Questions, answered plainly
The things people ask before they open an account, and the answers we would give on the phone.
Frequently asked questions
What is the minimum deposit to open an account?
You can start investing with a minimum deposit of £190. You are free to add funds to your account at any time as you build your portfolio.
How do withdrawals work from Aurora Finspire?
Request a withdrawal anytime from your dashboard. Funds are returned to your original payment method, and most requests clear within 2-5 business days.
Does my money stay separate from the company's funds?
Yes. Your money is held in segregated funds, kept separate from Aurora Finspire's operational accounts. This is a core FCA requirement and protects your capital.
How do AI trading signals actually work?
Our AI engine scans markets and asset classes for opportunities based on volatility, price action and technical patterns. Your personal analyst reviews each signal and explains the reasoning before any trade is made.
What happens to my money if the market crashes?
Markets move in both directions. Your capital is at risk and portfolio values can fall as well as rise. Diversification across asset classes and a clear risk profile help manage volatility over time.
How can a personal analyst help me invest better?
Your analyst builds a custom investment strategy based on your goals and risk tolerance. They explain every decision, adjust your portfolio as needed, and provide ongoing market analysis - turning complexity into clarity.
Are there hidden fees on deposits and withdrawals?
No. All fees are shown transparently before you commit. You see exactly what applies to your account - no surprise charges on deposits or withdrawals.
Is Aurora Finspire a scam?
No. Aurora Finspire is FCA regulated and operates under full compliance oversight. All accounts are verified and segregated. That said, investing carries risk - capital at risk is real, market returns are never guaranteed, and you can lose money.
What payment methods can I use to deposit money?
We accept major debit and credit cards, bank transfers and selected e-wallets. The full list appears at the deposit step, and you can choose what suits you.
How do I log into Aurora Finspire and access my account?
Sign in with your email and password. Your account is protected with two-factor authentication for added security. If you forget your details, password reset is available on the login page.
What is the difference between stocks and commodities?
Stocks are shares in individual companies; commodities are physical goods like gold, oil or wheat. Both are asset classes you can trade, and diversification across both helps manage overall portfolio risk.
How long does account verification take?
Most members complete KYC (identity verification) within minutes. You will need a photo ID and proof of address. Once verified, your account is live and you can fund it straight away.
Can I close my account and get my money back anytime?
Yes. You can withdraw your remaining balance at any time via your dashboard. There is no lock-in period or early exit penalty.
What makes Aurora Finspire different from other investment platforms?
We combine AI-powered market signals with a dedicated personal analyst for every member. You get professional guidance without high fees, full FCA regulation, and compound growth opportunities across stocks, commodities and more.
Money questions about Aurora Finspire
Are there hidden fees on deposits and withdrawals?
No. Opening an account is free and there is no hidden fee on deposits or withdrawals. The only cost you may see is a standard broker spread, and any charge your own bank applies.
What is the minimum deposit to open an account?
The minimum deposit is £190. It is deliberately low so you can start small and add to your portfolio later once you are comfortable.
What happens to my money if the market crashes?
Your capital is at risk and its value can fall as well as rise, as with any investment. Predefined risk limits and a diversified portfolio across asset classes help manage that volatility, though they cannot remove it.
Can I close my account and get my money back anytime?
Yes. You can withdraw your balance and close your account whenever you choose, with no cancellation fee and no waiting period.
Account and security
Why does Aurora Finspire need my identity documents?
Verification is required by law before an account can move money. It also stops anyone else opening an account in your name, as part of standard KYC checks.
Do I need any investing experience to start?
No. Most members start with none. A specialist walks you through the first steps and a demo balance lets you practise before you commit real capital.
Can I use Aurora Finspire on a phone?
Yes. The platform runs in a mobile browser with nothing to install, so you can check your portfolio anywhere.
How do I close my Aurora Finspire account?
Withdraw your balance and tell support you would like to close it. There is no cancellation fee and no waiting period.
Frequently asked questions
What is the minimum deposit to open an account?
You can start investing with a minimum deposit of £190. You are free to add funds to your account at any time as you build your portfolio.
How do withdrawals work from Aurora Finspire?
Request a withdrawal anytime from your dashboard. Funds are returned to your original payment method, and most requests clear within 2-5 business days.
Does my money stay separate from the company's funds?
Yes. Your money is held in segregated funds, kept separate from Aurora Finspire's operational accounts. This is a core FCA requirement and protects your capital.
How do AI trading signals actually work?
Our AI engine scans markets and asset classes for opportunities based on volatility, price action and technical patterns. Your personal analyst reviews each signal and explains the reasoning before any trade is made.
What happens to my money if the market crashes?
Markets move in both directions. Your capital is at risk and portfolio values can fall as well as rise. Diversification across asset classes and a clear risk profile help manage volatility over time.
How can a personal analyst help me invest better?
Your analyst builds a custom investment strategy based on your goals and risk tolerance. They explain every decision, adjust your portfolio as needed, and provide ongoing market analysis - turning complexity into clarity.
Are there hidden fees on deposits and withdrawals?
No. All fees are shown transparently before you commit. You see exactly what applies to your account - no surprise charges on deposits or withdrawals.
Is Aurora Finspire a scam?
No. Aurora Finspire is FCA regulated and operates under full compliance oversight. All accounts are verified and segregated. That said, investing carries risk - capital at risk is real, market returns are never guaranteed, and you can lose money.
What payment methods can I use to deposit money?
We accept major debit and credit cards, bank transfers and selected e-wallets. The full list appears at the deposit step, and you can choose what suits you.
How do I log into Aurora Finspire and access my account?
Sign in with your email and password. Your account is protected with two-factor authentication for added security. If you forget your details, password reset is available on the login page.
What is the difference between stocks and commodities?
Stocks are shares in individual companies; commodities are physical goods like gold, oil or wheat. Both are asset classes you can trade, and diversification across both helps manage overall portfolio risk.
How long does account verification take?
Most members complete KYC (identity verification) within minutes. You will need a photo ID and proof of address. Once verified, your account is live and you can fund it straight away.
Can I close my account and get my money back anytime?
Yes. You can withdraw your remaining balance at any time via your dashboard. There is no lock-in period or early exit penalty.
What makes Aurora Finspire different from other investment platforms?
We combine AI-powered market signals with a dedicated personal analyst for every member. You get professional guidance without high fees, full FCA regulation, and compound growth opportunities across stocks, commodities and more.